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Profile Information

Strategic Marketing Solutions
Contact Info (Phone & Email)
Tel: 650.654.2737
email: dsiegle@marketingsolns.com
Short Bio
Deb Siegle has more than 25 years of marketing, customer service, and sales experience in public and privately-held companies in high tech, healthcare, and professional services. She brings a unique combination of strategic and tactical skills developed through line experience at fast-growing companies. Deb assists clients with strategic research, market and product development, technology industry analysis, and customer loyalty and experience projects.

Prior to founding Strategic Marketing Solutions, Deb held senior level positions in customer satisfaction and service, marketing, product management, and market development for FirstWorld Communications, MFS Intelenet, and Centex Telemanagement among others. Deb facilitated $200M financing efforts at one company through service, product delivery, revenue modeling and competitive positioning. At another, she helped accelerate the company’s Initial Public Offering.

Deb is currently president of Women in Telecommunications (WiT). She has also held leadership positions in other industry associations.

Deb holds a MBA from the University of California, Berkeley and a BBA from the University of Michigan. She is a popular speaker and has been featured in executive webinars and podcasts on "The Customer Voice", "Building Customer Loyalty,” "The Power of Retention Marketing,” and “How Research Can Reveal New Insights into Your Customers, Your Product, & Your Brand.”
Who or what would you like introductions or connections to?
People and companies
- bringing new technology and/or applicatioins to the market,
- wanting help prioritizing their product pipelines from the customer & prospect's perspectives,
- looking to enhance or map their customer experiences and usability,
- interested in being a speaker or panelist for WiT
Topics you're most interested in hearing about in our speaker/program series
Wireless trends, video technology & offerings, mobile applications, VoIP, visits to 'live' communications applications - Sprint, eBay, museums, etc. showing how technology is really being used
Interested in Volunteering:
Board of Directors
Interested in Mentoring
As Mentor

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Deb Siegle's Blog

Participate in TEDWomen Conference

In conjunction with the first TEDWomen conference being held in Washington, DC- we are supporting TEDxBayArea TED Women, a day-long conference with about 15…


Posted on December 3, 2010 at 7:18am

FCBA Seminar West: Emerging Wireless Issues - October 5 - 9 am - 5 pm PST

FCBA Seminar West: Emerging Wireless Issues

Tuesday, October 5, 9:00 a.m. – 5:00 p.m.…


Posted on September 24, 2010 at 1:50pm

Take Annual Consultant Compensation Survey

The WIC 9th Annual Compensation Survey Ends August 5, 2010

Gain Insight into the Latest Consulting Trends and the Best Practices of Successful Consultants…


Posted on August 2, 2010 at 10:56am

Companies Using Home Agents

We received a number of inquiries about companies using home agents both before and during our March 24 Virtual Contact Center panel discussion. (See the Resources page for the slides).

Here are some of the companies mentioned that use home agents:

- 1-800 Flowers

- Alpine Access

- Apple

- Arise

- Jet Blue

- Kaiser Permanente

- Kelly At Home

- LiveOps

- Marriott

- Take Care Health

- West at…


Posted on April 1, 2010 at 10:50am

Thanks to 2009 Board members and incoming 2010 WiT Board

Our 2010 WiT Board was approved. THANK YOU to Sarah Leeper, Pat McDermott and Heather Hudson who were integral players on the WiT board who are not continuing on the WiT Board in 2010.

  • Sarah Leeper, Partner at Manatt, Phelps, Phillips served as Secretary.,
  • Pat McDermott, Ericsson Switch tech at Sprint spearheaded Operational Logistics and Volunteers.
  • Heather Hudson, Professor at USF represented members at large.
  • Their…

Posted on February 22, 2010 at 4:00pm

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